Privacy Policy
LAST UPDATED AND EFFECTIVE AS OF: NOVEMBER 17, 2025
PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS WEBSITE.
Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used.
This Privacy Policy describes how jamiechew.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jamiechew.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By visiting this Site, you consent and agree to the terms of this Privacy Policy and to the collection, use and storage of your information by us. From time to time, we may change this Privacy Policy and when we do, the “Last Updated” line above will be revised. Your continued use of this website following the posting of a changed Privacy Policy indicates your acceptance of the changes and no changes to our Privacy Policy will apply retroactively. Our Privacy Policy does not apply to any information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the website.
What Personal Information do we collect?
We collect Personal Information that you provide when you register on our website, subscribe to e-mail and/ or mobile message communications, make purchases, and information as you automatically navigate through the website (e.g. cookies). As appropriate, when ordering or registering on our website, you may be asked to enter your:
Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
If you subscribe to receive mobile messages from us, you acknowledge and agree: that we are authorized to send you messages which may include news, promotions and offers at the number you provide for such purposes until you opt-out; you are at least 18 years old; you are the owner or authorized user of the wireless device number you provide to us; your wireless carrier’s standard messaging rates apply.
To the extent that we are offering services or merchandise to purchase, we will collect your credit card number, billing address and other information related to such purchase (collectively, “Payment Information”) from you. We will use the Payment Information for billing and fulfillment purposes. By providing your Payment Information, you are authorizing us to share such information with certain third parties for these purposes (e.g., to process your credit card or payment account number and to send you products you have ordered).
The Services are not intended to be used by children, and we do not knowingly collect any personal information about individuals under 18 years of age. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. We encourage parents to take an active role in their children’s use of the Internet, and to inform them of the dangers of providing Personal Information about themselves over the Internet.
The legal basis for our processing of your Personal Information and Payment Information is that it is either processed with your consent, for a legitimate interest or necessary for the performance and fulfillment of the contract between us and to provide you with our services.
What do we use your Personal Information for?
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
If you no longer wish to receive communications from us please see the opt-out instructions further described in this Privacy Policy.
How do we protect your Personal Information?
We implement a variety of security measures to maintain the safety of your Personal Information when you enter, submit, or access your Personal Information. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Do we use cookies?
Our website uses “cookies” to enhance your user experience. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept web browser cookies by activating the appropriate setting on your web browser. We use cookies to compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the Personal Information collected on our behalf except to help us conduct and improve our business.
How long do we retain your Personal Information?
We will retain your Personal Information for as long as your account is active or as needed to provide you with the website and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Do I have an opportunity to opt-out of receiving future communications?
Yes, when you supply us with Personal Information, such as your e-mail address or mobile number, you will be automatically enrolled to receive future communications from us in connection with our website, services, affiliates, advertisers and/or partners. If you no longer desire to receive such communications, you will be given the opportunity to opt out either by following the instructions at the bottom of the e-mail correspondence or for mobile messages you can respond to the text with “unsubscribe” or “stop”. You may also e-mail us at: info@jamiechew.com. It may take up to 10 days for us to process an opt-out request. However, we are not responsible for removing your Personal Information from the lists of any third party who has previously been provided with your Personal Information or is collecting your Personal Information through their cookies.
Do I have the ability to update, access or delete my Personal Information?
This website gives you the following options for changing and modifying Personal Information previously provided by e-mailing info@jamiechew.com. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible. Please note that although this information will not be available on our website after you delete it, the information may remain stored indefinitely in our archival records for legal and accounting purposes.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Changes to our Privacy Policy
This Privacy Policy is effective as of the date set forth above. We reserve the right to amend this Privacy Policy at any time, so please review it frequently. If our information practices change, we will post an updated Privacy Policy here. You can tell if the Privacy Policy has changed by checking the revision date that appears on this Privacy Policy. Any such change will be effective immediately upon posting, and your continued use of the website or provision of information to us signifies your acceptance of any such change. Use of information that we gather is subject to the Privacy Policy in effect at the time of use.
Your Consent
By using our site, you consent to our online privacy policy.
How to Contact Us
Should you have other questions or concerns about this Privacy Policy, please send us an email at info@jamiechew.com.